Warranty – Commercial Project

VINYL WINDOW AND DOOR
Commercial
Project Warranty

Kasson & Keller provides the following warranty for all of its PVC prime windows

This warranty is not transferrable by the original purchaser of the windows and begins with the original date of purchase. Any rights claimed by the virtue of the warranty are to be made by the original purchaser in writing to Kasson & Keller, Inc. MasterView Window Systems and Kasson & Keller, Inc., warrants that the windows will be free from defects in materials and workmanship under normal use for the lifetime of the warranty.

The warranty covers materials and manufacturing defects specified herein, and does not include defects or damage as a result of installation, accidents, acts of God, fire, flood, explosion, misuse or neglect. MasterView Window Systems and Kasson & Keller, Inc., will not assume responsibility for labor costs for repair, removal or reinstallation of a unit or any component part thereof; although the contractor or service man may have the right to charge a service fee.

PVC Extrusion
10 Years:
Kasson & Keller, Inc., warrants that the MasterView rigid extrusions shall not, under normal atmospheric conditions, chip, crack, blister or peel for a period of ten years from date of purchase. This warranty does not cover the possible fading of the PVC extrusions.
Insulated Glass
10 Years
Kasson & Keller, Inc., warrants the MasterView insulating glass to be free of material obstruction that restricts vision resulting from film formation, moisture or dust collection between the interior glass surfaces for a period of ten years from date of purchase.
Window Operating Parts
5 Years
Kasson & Keller, Inc., warrants the MasterView parts such as rollers, handles, locks, balances and latches to be free of defects for a period of five years from date of purchase.
Conditions Not Covered
Condensation (or sweating) on either the glass of frame section of window units is determined by the difference in temperature between the exterior and interior sections of the unit along with the level of humidity present in the building. Because of the variability of temperature/humidity conditions from building to building, Kasson & Keller, Inc., is unable to give a warranty regarding condensation
Submitting Claims
All claims must be in writing and submitted within 60 days after the discovery of the claimed defect. All claims should be mailed to the original place of purchase, or if no longer in operation to Kasson & Keller. Kasson & Keller, Inc., or its appointed representative, shall be allowed to make a reasonable inspection of claim.

Any claims made after the warranty period, or as a result of breakage outside the guidelines of the warranty, shall be honored by the purchaser paying current material costs and shipping charges. Kasson & Keller, Inc. reserves the right to change or delete products or component parts of said products

Phone:
+1 (800) 452-7535 or
+1 (518) 853-3421
ADDRESS:
Kasson Keller Corporation
c/o MasterView Windows
60 School Street | Fonda, NY 12068
EMAIL:
customerservice@kassonkeller.com
sales@kassonkeller.com
marketing@kassonkeller.com
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